| Dialogue 2 |
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Miss Jing: Hello. ABC Co. Can I help you?
Larry Harp: Hello. May I speak to Mr. Ross, the Manager ?
Miss Jing: I'm sorry. He's not here right now. Would you like to leave a message?
Larry Harp: Yes. This is Larry Harp. I have an appointment with Mr. Ross for tomorrow morning at 9:00. I
need to change the appointment. Please have him call me.
Miss Jing: Would you spell your last name for me, please?
Larry Harp: Harp. H-A-R-P.
Miss Jing: What's your phone number, Mr. Harp?
Larry Harp: Um, 555-0632.
Miss Jing: 555-0632? Let me be sure I have the correct information. You want to change your appointment
for tomorrow morning and you want Mr. Ross to call you back.
Larry Harp: Right.
Miss Jing: OK, I'll give him the message.
Larry Harp: Thank you. Goodbye.
Miss Jing: Bye.
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